If you're already an owner, visit our Owner Center for information and services customized for you and your exact vehicle. To get in touch with our Customer Assistance Center (CAC), please call 1-800-955-9007.
No-Charge Scheduled Maintenance
For the first three years or 36,000 miles,¹ all standard maintenance on a 2009 Saab vehicle, such as tire rotations and oil changes, at no extra charge when serviced at an authorized Saab dealership.
OnStar. Standard for one year on all Saab vehicles.²
OnStar is a safety and security system that helps keep you on course, protected and connected on the road. From a minor inconvenience to a major collision, a live, trained Advisor is there to help.
Four-year/50,000-Mile Bumpter-to-Bumper Limited Warranty.
If any part of your Saab vehicle covered under this warranty is found to have a manufacturing defect in materials or workmanship occurring during normal use, the manufacturer will make the appropriate corrections free-of-charge (parts and labor) with no deductible, for four years or 50,000 miles.³
Roadside Assistance Program
Response, security and convenience of the 24-hour Roadside Assistance Program is available for a period of four years or 50,000 miles.³
Courtesy Transportation
During the warranty coverage period, alternate transportation and/or reimbursement of certain transportation expenses will be available under the Courtesy Transportation Program if your vehicle requires warranty repairs. Several transportation options are available.
FAQs about the GM-backed Saab Warranty
Is Saab in bankruptcy? Is Saab insolvent or going out of business? Saab is going through a self-managed legal process in Sweden under Swedish court supervision which is quite different from U.S. bankruptcy processes. This process enables the brand to continue operating while a new ownership structure is being pursued. We simply don't know when this process will conclude or what the exact results will be. Saab business continues largely unchanged, with the possibility of a new ownership/operational structure being formed for the future.
Are there any immediate changes for Saab owners/customers? No. From a consumer standpoint, Saab's business continues largely as it was before, from the standpoint of consumers. Warranties are completely valid; service and parts are unchanged as well. All of Saab's product offerings are intact.
Will Saab dealers continue to operate in the U.S.? Yes, although it is quite likely it could be a much smaller dealer body. GM will cease to continue an ownership stake in Saab after 2010, but this does not currently impact a dealer's normal, day-to-day dealership operations in respect to sales, service and parts activities. All of these items remain ongoing under the Dealer Agreement. GM will stand fully behind all warranties on Saab products and Saab customers will have continued availability of needed parts and service.
What happens with Saab warranties? Will customers be able to get parts and service? While discussions between GM and the Swedish Government are ongoing, it is business as usual.
What are a dealer's rights under the Sales and Service Agreement? The viability plan as submitted has no effect whatsoever on the Saab dealer agreements and all the terms of those agreements themselves remain in place. As GM has advised all Saab dealers, the dealer agreements remain in effect and day-to-day dealership operations are unaffected by the actions outlined by GM in the viability.
Are there funds in the viability plan to buy out dealers? Some dealers have inquired about exiting the business and about potential GM assistance in this regard. Given the current review of GM's viability plan by the federal government, the availability, timing and conditions of any potential transition assistance that may be offered to exiting retailers by GM is uncertain.
How long has Saab been part of GM? Saab began business in 1949. GM acquired 50% when Saab Automobile was established as an independent company, following a joint venture agreement with Saab-Scania. GM purchased the remaining 50 percent of Saab in 2000.
What have sales been like in the U.S. and globally? Saab sold 20,206 vehicles in the U.S. and 93,295 vehicles globally in 2008.
¹Whichever comes first, provided the service is performed within 2,000 miles of the recommended service interval. See dealer for details.
²Call 1-888-4ONSTAR (1-888-466-7827) or visit onstar.com for details and system limitations.
³Whichever comes first. See dealer for details.
No-Charge Scheduled Maintenance
For the first three years or 36,000 miles*, all standard maintenance on a Saab vehicle, such as tire rotations and oil changes, at no extra charge when serviced at an authorized Saab dealership.
OnStar, Standard for one year on all Saab vehicles**
OnStar is a safety and security system that helps keep you on course, protected and connected on the road. From a minor inconvenience to a major collision, a live, trained Advisor is there to help.
Four-year/50,000-mile Bumper-to-Bumper Limited Warranty
If any part of your Saab vehicle covered under this warranty is found to have a manufacturing defect in materials or workmanship occuring during normal use, the manufacturer will make the appropriate corrections free-of-charge (parts and labor) with no deductible, for four-years or 50,000 miles.***
Five-year/100,000-mile Transferable Powertrain Warranty
General Motors will warrant each 2008 model year passenger car and light-duty truck for five years, or 100,000 miles with no deductable, whichever comes first, from the original in-service date of the vehicle, for warrantable repairs which are required as a result of defects due to material and/or workmanship to the Powertrain components as listed on the Warranty page.
Roadside Assistance Program
Response, security and convenience of the 24-hour Roadside Assistance Program is available for a period of fiver years or 100,000 miles.****
Courtesy Transportation
Coinciding with the Transferable Powertrain Warranty coverage periods, alternate transportation and/or reimbursement of certain transportation expenses may be available under the Courtesy Transportation Program*** if your vehicles requires warranty repairs. Several transportation options are available. Refer to your Owner's Manual for details, including reservation of rights, or consult your dealer/retailer.
FAQs about the GM-backed Saab Warranty
Is Saab in bankruptcy? Is Saab insolvent or going out of business? Saab is going through a self-managed legal process in Sweden under Swedish court supervision which is quite different from U.S. bankruptcy processes. This process enables the brand to continue operating while a new ownership structure is being pursued. We simply don't know when this process will conclude or what the exact results will be. Saab business continues largely unchanged, with the possibility of a new ownership/operational structure being formed for the future.
Are there any immediate changes for Saab owners/customers? No. From a consumer standpoint, Saab's business continues largely as it was before, from the standpoint of consumers. Warranties are completely valid; service and parts are unchanged as well. All of Saab's product offerings are intact.
Will Saab dealers continue to operate in the U.S.? Yes, although it is quite likely it could be a much smaller dealer body. GM will cease to continue an ownership stake in Saab after 2010, but this does not currently impact a dealer's normal, day-to-day dealership operations in respect to sales, service and parts activities. All of these items remain ongoing under the Dealer Agreement. GM will stand fully behind all warranties on Saab products and Saab customers will have continued availability of needed parts and service.
What happens with Saab warranties? Will customers be able to get parts and service? While discussions between GM and the Swedish Government are ongoing, it is business as usual.
What are a dealer's rights under the Sales and Service Agreement? The viability plan as submitted has no effect whatsoever on the Saab dealer agreements and all the terms of those agreements themselves remain in place. As GM has advised all Saab dealers, the dealer agreements remain in effect and day-to-day dealership operations are unaffected by the actions outlined by GM in the viability.
Are there funds in the viability plan to buy out dealers? Some dealers have inquired about exiting the business and about potential GM assistance in this regard. Given the current review of GM's viability plan by the federal government, the availability, timing and conditions of any potential transition assistance that may be offered to exiting retailers by GM is uncertain.
How long has Saab been part of GM? Saab began business in 1949. GM acquired 50% when Saab Automobile was established as an independent company, following a joint venture agreement with Saab-Scania. GM purchased the remaining 50 percent of Saab in 2000.
What have sales been like in the U.S. and globally? Saab sold 20,206 vehicles in the U.S. and 93,295 vehicles globally in 2008.
*Whichever comes first, provided the service is performed within 2,000 miles for the recommended service interval. See dealer for details.
**Call 1-888-4ONSTAR (1-888-466-7827) or visit onstar.com for details and system limitations.
***Whichever comes first. See dealer for details.
****Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Saab and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification.
