Saab | 2009 New Cars: Auto Warranty and Maintenance Coverage

If you're already an owner, visit our Owner Center for information and services customized for you and your exact vehicle. To get in touch with our Customer Assistance Center (CAC), please call
1-800-955-9007.

No-Charge Scheduled Maintenance
For the first three years or 36,000 miles,¹ all standard maintenance on a 2009 Saab vehicle, such as tire rotations and oil changes, at no extra charge when serviced at an authorized Saab dealership.

OnStar. Standard for one year on all Saab vehicles.²
OnStar is a safety and security system that helps keep you on course, protected and connected on the road. From a minor inconvenience to a major collision, a live, trained Advisor is there to help.

Four-year/50,000-Mile Bumpter-to-Bumper Limited Warranty.
If any part of your Saab vehicle covered under this warranty is found to have a manufacturing defect in materials or workmanship occurring during normal use, the manufacturer will make the appropriate corrections free-of-charge (parts and labor) with no deductible, for four years or 50,000 miles.³

Roadside Assistance Program
Response, security and convenience of the 24-hour Roadside Assistance Program is available for a period of four years or 50,000 miles.³

Courtesy Transportation
During the warranty coverage period, alternate transportation and/or reimbursement of certain transportation expenses will be available under the Courtesy Transportation Program if your vehicle requires warranty repairs. Several transportation options are available.

Saab Questions and Answers

Q: What is happening with the sale of Saab?

A: Great progress has been made toward securing financing to complete the purchase of the brand. Recently, the European Investment Bank approved Saab Automobile AB's loan application for 400 million Euros, roughly $600 million USD. Saab is in the final stages of negotiations with Sweden's National Debt Office and we expect confirmation from the European Commission that Sweden's state guarantee conforms with EU rules on state aid. It is a complicated process; however, we remain extremely confident that our plans are on track to close the deal in the 4^th quarter of this year.

Q: Are there any immediate changes for Saab owners/customers?

A: No. From a consumer standpoint, Saab's business continues largely as it was before.

SERVICE AND WARRANTY

Q: I've heard that Saab will be under new ownership. What happens to my Saab vehicle warranty and no-charge scheduled maintenance?

A: Saab vehicle coverage will be unchanged. Saab vehicles will continue to be covered by current warranty and service plans, and customers should continue to have their vehicles serviced at Saab dealerships.

Q: If the dealer I used to go to is no longer in operation, where should I go for service?

A: The Dealer Locate feature on saabusa.com will help you locate the nearest authorized service locations. You can also contact the Saab Customer Assistance Center at 800-955-9007 for guidance.

Q: If my dealer is no longer in operation and the next closest Saab dealer is farther away, where should I go for service?

A: If your vehicle requires normal scheduled maintenance or warranty repairs, the Dealer Locate feature on saabusa.com will help you locate the nearest authorized service locations. If your vehicle cannot be driven, call Roadside Assistance at 800-852-9001.

Q: If my dealer is no longer in operation, can I take my Saab to a GM dealer for scheduled maintenance and warranty service?

A: No. If your vehicle requires normal scheduled maintenance or warranty repairs, the Dealer Locate feature on saabusa.com will help you locate the nearest authorized service location. If your vehicle cannot be driven, call Roadside Assistance at 800-852-9001.

Q: Is Saab considering creating new service-only points?

A: Yes, Saab is currently exploring ways to make the ownership process as convenient as possible for current and future Saab owners. Strategically located authorized providers who deliver only warranty and maintenance services are one of the ideas being investigated.

Q: Will parts and accessories continue to be available for my Saab product?

A: Yes, genuine Saab parts and accessories will continue to be available.

¹Whichever comes first, provided the service is performed within 2,000 miles of the recommended service interval. See dealer for details.
²Call 1-888-4ONSTAR (1-888-466-7827) or visit onstar.com for details and system limitations.
³Whichever comes first. See dealer for details.

No-Charge Scheduled Maintenance
For the first three years or 36,000 miles*, all standard maintenance on a Saab vehicle, such as tire rotations and oil changes, at no extra charge when serviced at an authorized Saab dealership.

OnStar, Standard for one year on all Saab vehicles**
OnStar is a safety and security system that helps keep you on course, protected and connected on the road. From a minor inconvenience to a major collision, a live, trained Advisor is there to help.

Four-year/50,000-mile Bumper-to-Bumper Limited Warranty
If any part of your Saab vehicle covered under this warranty is found to have a manufacturing defect in materials or workmanship occuring during normal use, the manufacturer will make the appropriate corrections free-of-charge (parts and labor) with no deductible, for four-years or 50,000 miles.***

Five-year/100,000-mile Transferable Powertrain Warranty
General Motors will warrant each 2008 model year passenger car and light-duty truck for five years, or 100,000 miles with no deductable, whichever comes first, from the original in-service date of the vehicle, for warrantable repairs which are required as a result of defects due to material and/or workmanship to the Powertrain components as listed on the Warranty page.

Roadside Assistance Program
Response, security and convenience of the 24-hour Roadside Assistance Program is available for a period of fiver years or 100,000 miles.****

Courtesy Transportation
Coinciding with the Transferable Powertrain Warranty coverage periods, alternate transportation and/or reimbursement of certain transportation expenses may be available under the Courtesy Transportation Program*** if your vehicles requires warranty repairs. Several transportation options are available. Refer to your Owner's Manual for details, including reservation of rights, or consult your dealer/retailer.

Saab Questions and Answers

Q: What is happening with the sale of Saab?

Q: Are there any immediate changes for Saab owners/customers?

A: No. From a consumer standpoint, Saab's business continues largely as it was before.

SERVICE AND WARRANTY

Q: I've heard that Saab will be under new ownership. What happens to my Saab vehicle warranty and no-charge scheduled maintenance?

Q: If the dealer I used to go to is no longer in operation, where should I go for service?

A: The Dealer Locate feature on saabusa.com will help you locate the nearest authorized service locations. You can also contact the Saab Customer Assistance Center at 800-955-9007 for guidance.

Q: If my dealer is no longer in operation and the next closest Saab dealer is farther away, where should I go for service?

Q: If my dealer is no longer in operation, can I take my Saab to a GM dealer for scheduled maintenance and warranty service?

Q: Is Saab considering creating new service-only points?

Q: Will parts and accessories continue to be available for my Saab product?

A: Yes, genuine Saab parts and accessories will continue to be available.

*Whichever comes first, provided the service is performed within 2,000 miles for the recommended service interval. See dealer for details.

**Call 1-888-4ONSTAR (1-888-466-7827) or visit onstar.com for details and system limitations.

***Whichever comes first. See dealer for details.

****Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Saab and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification.

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