Saab | GM 5-Year 100,000-Mile Warranty

Coverage No-Charge Scheduled Maintenance For the first three years or 36,000 miles,¹ all standard maintenance on a 2009 Saab vehicle, such as tire rotations and oil changes, at no extra charge when serviced at an authorized Saab dealership.
Four-Year/50,000-Mile Bumper-to-Bumper Limited Warranty If any part of your Saab vehicle covered under this warranty is found to have a manufacturing defect in materials or workmanship occurring during normal use, the manufacturer will make the appropriate corrections free-of-charge (parts and labor), with no deductible, for four years or 50,000 miles.²
Courtesy Transportation Program Coinciding with the Transferable Bumper-to-Bumper Limited Warranty coverage period, alternate transportation and/or reimbursement of certain transportation expenses may be available under the Courtesy Transportation Program₃ if your vehicle requires warranty repairs. Several transportation options are available. Refer to your Owner's Manual for details, including reservation of rights, or consult your dealer/retailer.
Roadside Assistance Program Response, security and convenience of the 24-hour Roadside Assistance Program is available for a period of four years or 50,000 miles.⁴ What Is Not Covered All the above items are not covered for damage due to accident, misuse, alteration, insufficient or improper maintenance, contaminated or poor quality fuel. For complete details, refer to your Warranty and Owner Assistance Information booklet. This is a supplement to the express conditions and warranties described in the Warranty and Owner Assistance Information booklet. Other coverages are not extended or altered due to this supplement. An extended Saab Vehicle Service Contract is available through your dealer/retailer. Universal provides extended service contracts for Saab. These are offered by Saab dealers. Corrosion Protection Saab vehicles are designed and built to resist corrosion. All body and sheet metal components are warranted against rust-through corrosion for the 9-5 and 9-7X for six years/unlimited miles. For the 9-3 and 9-3 Convertible, ten years/unlimited miles. Application of additional rust-inhibiting materials is not required under the corrosion coverage and none is recommended. See your Saab dealer for terms of this limited warranty. An Important Note about Alterations and Warranties Installations or alterations to the original equipment vehicle (or chassis) as distributed by General Motors are not covered by the General Motors New Vehicle Limited Warranty. The special body company, assembler, equipment installer or upfitter is solely responsible for warranties on the body or equipment and any alterations (or any effect of the alterations) to any of the parts, components, systems or assemblies installed by GM. General Motors is not responsible for the safety or quality of design features, materials or workmanship of any alterations by such suppliers.

Service and Warranty Q&A's

Q: I've heard that Saab is under new ownership. What happens to my Saab vehicle warranty and no-charge scheduled maintenance?

A: Saab vehicle coverage will be unchanged. Saab vehicles will continue to be covered by current warranty and service plans, and customers should continue to have their vehicles serviced at Saab dealerships.

Q: If the dealer I used to go to is no longer in operation, where should I go for service?

A: The Dealer Locate feature on saabusa.com will help you locate the nearest authorized service locations. You can also contact the Saab Customer Assistance Center at 800-955-9007 for guidance.

Q: If my dealer is no longer in operation and the next closest Saab dealer is farther away, where should I go for service?

A: If your vehicle requires normal scheduled maintenance under the no charge maintenance program or warranty repairs, the Dealer Locate feature on saabusa.com will help you locate the nearest authorized service locations. If your vehicle cannot be driven, call Roadside Assistance at 800-852-9001.

Q: If my dealer is no longer in operation, can I take my Saab to a GM dealer for scheduled maintenance and warranty service?

A: No. If your vehicle requires normal scheduled maintenance under the no-charge scheduled maintenance coverage or warranty repairs, the Dealer Locate feature on saabusa.com will help you locate the nearest authorized service location. If your vehicle cannot be driven, call Roadside Assistance at 800-852-9001.

Q: Is Saab considering creating new service-only points?

A: Saab is constantly exploring ways to make the ownership process as convenient as possible for current and future Saab owners. Strategically located authorized providers who deliver only warranty and maintenance services are one of the ideas being investigated. Note: A few states have statutes that prohibit or restrict having service only points.

Q: Can I get copies of my service records?

A:Customers should attempt to contact the dealership via phone, written correspondence or in person. Service records are the property of the dealership and Saab does not maintain copies of repair orders.

Q: Will parts continue to be available for my Saab vehicle?

A:Yes, Saab genuine parts will continue to be available through your authorized Saab dealer and authorized service point. This includes models: 900, 9000, 9-2X, 9-3, 9-5, and 9-7X.

¹Whichever comes first, provided the service is performed within 2,000 miles of the recommended service interval. See dealer for details.
²Whichever comes first. See dealer for details.
³Saab reserves the right to unilaterally modify, change or discontinue Courtesy Transportation at any time and to resolve all questions of claim eligibility pursuant to the terms and conditions described herein at its sole discretion.
⁴Roadside Assistance is not part of or included in the coverage provided by the New Vehicle Limited Warranty. Saab and General Motors of Canada Limited reserve the right to make any changes or discontinue the Roadside Assistance program at any time without notification.